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Sign Up as a Buyer
This guide walks through the Buyer registration wizard—the form you complete when a sales organization or rep invites you to open a wholesale buyer account on BioTide.
Before you start: Open the invite link they sent you. You cannot self-register as a buyer without that link.
Overview: Onboarding & Sign-Up · After sign-up: Buyer Guide
What this account is for
A Buyer account lets your clinic or practice order research products at account pricing set by your sales organization. You will use the buyer portal (paths starting with /portal/) after registration.
The welcome screen
When your invite is valid, you will see:
- Welcome to BioTide — confirms you are joining as a Buyer.
- The registration wizard (three steps).
You will not see pricing markup, discount percentages, or other internal margin settings during registration.
Step 1 of 3 — Buyer Details
Header: Buyer Details — Tell us about your practice.
| Field | Required | Notes |
|---|---|---|
| Organization name | Yes | Legal or trade name of the practice or business entity. |
| Account type | Yes | Choose the category that best describes you (for example Med Spa, Functional Medicine, Weight Loss Clinic, Telehealth Provider, or Other). |
| Business email | Yes | Used for your account and sign-in. Must be a valid email you control. |
| Phone | Yes | Main practice phone number. |
| Website | No | Full URL including https:// if you enter one. |
| Street address | Yes | Primary business address. |
| Suite / Unit | No | Second line if needed. |
| City | Yes | |
| State | Yes | US state or DC from the dropdown. |
| ZIP | Yes | At least 5 characters. |
| Country | Yes | Defaults to United States; you may edit if needed. |
Click Next when Step 1 passes validation (missing fields show in red).
Step 2 of 3 — Provider Information
Header: Provider Information — We need credentials for the licensed practitioner of record.
| Field | Required | Notes |
|---|---|---|
| Owner first name | Yes | Licensed practitioner or owner of record. |
| Owner last name | Yes | |
| Designation | Yes | Select from the list (for example MD, DO, NP, PA, ND, DC, RN, or Other). |
This step identifies who is responsible for clinical use of products ordered for the practice. It is separate from the organization name in Step 1.
Click Next to continue.
Step 3 of 3 — Account & Consent
Header: Account & Consent — Create your password and confirm the legal agreements.
Password
| Field | Required | Notes |
|---|---|---|
| Create a password | Yes | Minimum 8 characters. |
| Confirm password | Yes | Must match your password. |
Required agreements
You must check all three boxes to submit:
- SMS communications — Consent to transactional and account-related text messages (message and data rates may apply).
- Two-factor authentication — Consent to one-time passcodes via SMS or email for high-risk actions (password reset, payment changes).
- Terms & Privacy — Agreement to BioTide Terms & Conditions and Privacy Policy (links open in a new tab).
Click Complete Registration. The button shows Creating your account… while your account is provisioned.
After you finish
- A success message welcomes you to BioTide and sends you to your dashboard.
- You are redirected to the buyer dashboard (
/portal/dashboard) already signed in. - For catalog browsing, checkout, and orders, use the Buyer Guide.
Sign in later: Use the business email from Step 1 and the password you created on wholesale.biotideusa.com.
Tips
- Use a business email your team will still access after onboarding—not a personal address you might lose.
- Double-check state and ZIP; they affect tax calculations on your orders.
- If you need to correct Step 1 after reaching Step 3, use Back before submitting.
- If registration fails with “email already registered,” try Sign in or ask your rep for help resetting access.
Related
- Onboarding overview
- Buyer Guide — catalog, cart, and checkout
- Your inviter’s guide: Sales Rep Guide or Sales Organization Guide